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| Company Background
About Us International Assistance LLC was established in 1994 and has earned a reputation in the language industry for consistent quality, timeliness of delivery, and customer satisfaction. The company is privately owned and operated, allowing it the advantage of emphasizing your goals and objectives over internal shareholder earnings. |
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| History Historically, International Assistance was a supplier in the secondary translation and localization market offering language solutions to a variety of world-class organizations through primary translation and localization vendors. In early 2001, our organization transitioned firmly into the primary market emerging as a solid direct language service provider to mainstream businesses. Some notable clients that we have served include the following:
Our insights from both our current (primary) and former (secondary) positions in the translation market have allowed us to develop highly efficient processes, methodologies, and service competencies. We continue to operate with the low overhead, competitive cost structure, core values, and traditional customer service of our roots. We focus our resources and priorities directly on the individuals and technologies that provide language products and services to you. MANAGEMENT TEAM Karen Gudmundson, CEDP Karen oversees the day-to-day operations
of International Assistance LLC and brings over 20 years of
business management experience. She ensures that the
organization is positioned to support both our internal and external
professionals in providing superior services and products to our
clients. Prior to joining IALLC Karen worked as a business strategy
consultant and economic development specialist. She is a graduate of
the Economic Development Institute, University of Oklahoma. Shawn actively manages client relations for
International Assistance LLC. It has been his responsibility to ensure
client satisfaction with all IALLC services and products since the
company was founded in 1994. He is also responsible for the company's
Financial Operations and Information Technology. Shawn has a Master in
Accounting and Information Systems from Brigham Young University and
has extensive business consulting experience. He also has language
experience as an in-to-English translator and as an ESL teacher with
the Spanish Government. As a founder of International Assistance
LLC, Shawn has directed the growth of the organization from its
startup stages to its current position as a preferred supplier in the
field of translation and localization. Dick brings over 30 years of experience in
translation to International Assistance LLC. He graduated with a
Doctorate in Linguistics from Harvard University and is fluent in 16
languages. As Head Linguist, Dick uses his extensive language
expertise to assist our clients in solving even the most challenging
language issues. As Director of Translation, he ensures that IALLC
processes and methodologies are efficient, timely, and produce the
highest results in quality standards. Rosa brings over ten years of translation and
localization experience to International Assistance LLC. As a
recognized leader in client satisfaction, Rosa's primary
responsibility is to directly serve her clients on a day-to-day and
minute-by-minute basis. Rosa has a Masters in Linguistics (Translation
Emphasis) from Brigham Young University and a Bachelors in Economics
from the University Autónoma of Madrid. She has in-depth experience in
each step of the language process serving as a translator, editor, proofer, coordinator, and project manager. As a member of the IALLC
Management Team, Rosa assists the organization in identifying and
developing best practices that can be applied to our methodologies and
processes. Kevan brings almost a decade of project management experience to International Assistance LLC and has served with the company since its establishment in 1994. His primary responsibility is to support company project managers in performing client services. He has a Bachelors of Science from Brigham Young University and has been instrumental in developing IALLC methodologies and processes. Copyright 2004 - International Assistance LLC - All Rights Reserved |
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